IIZ’s new curriculum to balance traditional insurance principles and emerging technologies

Staff Writer

HARARE, The Insurance Institute of Zimbabwe (IIZ) says its new curriculum has been designed to balance traditional insurance principles with emerging technologies such as artificial intelligence as it aims to create a comprehensive learning experience that harmonizes the two, Insurance 24 reports.

Over the years, traditional insurance practices have been challenged, with some of them now failing to make business sense as they are no longer relevant.

Such is the case of most life insurance products in Zimbabwe, as the industry is lagging in terms of innovation.

Speaking on the sidelines of the launch of the IIZ’s new curriculum recently, the institute’s president, Clementine Chinyuku, said this was going to be accomplished through several key components, including the integration of core courses and technology, hands-on practical training, and promoting continuous learning, among other initiatives.

“The curriculum aims to create a comprehensive learning experience that harmonizes traditional insurance principles with the latest advancements in technology, particularly artificial intelligence (AI).

The curriculum includes foundational courses in insurance that cover essential concepts and practices. Additionally, it embeds specialised modules focused on contemporary technological innovations, ensuring that learners understand how these advancements impact the insurance industry,” Chinyuku said.

“To bridge the gap between theory and practice, the program features practical training sessions. These sessions enable professionals to engage with real-world scenarios, applying traditional insurance principles while utilising modern tools and platforms, such as data analytics and AI-driven risk assessment software.”

She added that recognising the rapid pace of technological change, the curriculum emphasised the importance of a continuous learning mindset.

It encourages professionals to stay informed about emerging trends and innovations in technology, equipping them with the knowledge and agility needed to adapt to ongoing changes in the industry.

By combining these elements, Chinyuku said the curriculum not only prepared individuals to excel in their roles but also positioned them to lead and innovate within the evolving landscape of insurance.

Chinyuku added that the curriculum was designed to engage with key emerging trends, specifically focusing on artificial intelligence (AI) and digital transformation through the following: offering in-depth courses on AI, machine learning, and data analytics aimed at equipping professionals with the knowledge required to effectively implement these technologies within the insurance sector.

She said the curriculum provided experiential learning opportunities with digital tools and platforms that are currently utilised in the industry, ensuring proficiency in the latest technological advancements.

“Promoting a culture of innovation and creative problem-solving methodologies to facilitate adaptation to the rapidly evolving digital landscape, allowing participants to remain competitive and forward-thinking,” she said.