Digitalising customer engagement vital for retail insurance growth

Digitalising customer engagement vital for retail insurance growth

HARARE, One of the realities of the current COVID-19 pandemic is the fact that it has made people realise the importance of having adequate life, disability, and funeral cover in place. And with clients considered the most disruptive force in the insurance industry, insurers would do well to ensure they provide innovative retail products

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COVID-19: SIX POST-PANDEMIC PRIORITIES FACING INSURERS

Insurers should prepare for a post-pandemic business environment that will be intensely digital and full of uncertainty

The sudden acceleration in the uptake of digital technologies by consumers and businesses during the COVID-19 pandemic is dramatically transforming how we live, work and engage with each other. Insurers need to ready themselves to meet the challenges and opportunities that lie ahead

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Sanlam takes full ownership of FBN Insurance in Nigeria

Sanlam takes full ownership of FBN Insurance in Nigeria

Sanlam is pleased to announce that it has acquired the remaining stake in the Nigerian insurance business FBN Insurance from its partner, FBN Holdings Plc (FBNH). This gives the Group 100% ownership of FBN Insurance Limited (FBNI) and its subsidiary, FBN General Insurance Limited.

The transaction, conducted through Sanlam’s business cluster

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Old Mutual approved first market maker for ETFs…….Embracing digitalised decision-making

Old Mutual approved first market maker for ETFs

Staff Reporter

INSURER, and diversified financial services group, Old Mutual Securities (Private) Limited has been approved as the first market maker for an Exchange Traded Fund (ETF) which is anticipated to list on the Zimbabwe Stock Exchange (ZSE) in due course.

The registration of OMSEC is in accordance with the ZSE Market Making Rules and is with

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Move to cloud crucial for business response to COVID-19

Move to cloud crucial for business response to COVID-19

The current lockdown is testing the ability of business to adapt quickly to changing market conditions. Companies that have embraced more digital ways of working have been far less impacted.

Several slower respondents are turning their focus away from only the cost benefits of cloud-based solutions to the agility and responsiveness that they

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Coronavirus outbreak places insurers under the spotlight

Coronavirus outbreak places insurers under the spotlight

Insu24/ InsuBusAmerica

HARARE, As multiple countries grapple with the novel coronavirus infection, individuals and organizations are scrutinizing their insurance policies to see if they are covering the losses caused by the epidemic. On the ground, several insurers have also launched efforts to support the fight against the infection.

A report

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Understanding disruption in insurance

Understanding disruption in insurance

Disruption is a term used increasingly often in a digital environment. But what does it mean for insurers looking to differentiate themselves from the rise of agile insurtechs and fintechs? Jaco Swanepoel, founder and CEO of SilverBridge, examines the impact of disruption in insurance.

Disruption refers to a process that breaks or interrupts the normal course

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Insurers protect yourselves

Insurers protect yourselves

HARARE, Given the migration of insurers to digital channels and the large amount of sensitive personal information they store, it should come as no surprise that cyberattacks are becoming increasingly prevalent. Yunus Scheepers, CTO at SilverBridge Holdings, examines the importance of cyber security.

“Providing some element of protection in the policies themselves as

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