Revealed – what may happen to insurance employment in the next 12 months

A new report from The Jacobson Group and Aon has found that the insurance industry is set for slow, but steady employment growth over the next 12 months.

Jacobson and Aon’s semi-annual Insurance Labor Market study revealed that insurers plan to maintain or increase hiring as 2020 continues – 83% of companies surveyed said that they plan to maintain or increase staff during the next year.

However, that growth will not come easy, as insurers also indicated that they expect the difficulty in recruiting new employees to persist – despite industry unemployment being somewhere around 4.8%, the study noted.


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Revealed: Common COVID-related financial services complaints

The Financial Ombudsman Service continues to receive an influx of COVID-related complaints from consumers and small to medium-sized enterprises (SMEs), bringing to light new and complex issues that the industry would not have anticipated before the pandemic.

As of writing, the Financial Ombudsman Service has received over 3,500 complaints related to COVID-19. Most complaints

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