Champions Insurance tops the list of policyholder complaints 

Staff Writer

Champions Insurance Company tops the list of most complaints received from policyholders against the short-term industry, with unsatisfactory service being the major source of complaints.

Accounting for 22 percent of the total complaints, Champions is followed by Credsure (11%), and FBC Insurance Company (11%), with the three having a combined percentage of 44% of the total complaints

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Nyaradzo dominates life assurance sector

Staff Writer

Nyaradzo Life Assurance Company continued to dominate the life sector in terms of insurance revenue with 40,1% of the market share, driven by funeral assurance business as the major source of revenue.

The Life company also had a market share of 33 percent of the total foreign currency denominated business written by the life assurance sector, thus indicating the dominance of funeral products

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ZIMRE Holdings makes new executive appointments

Staff Writer

Zimre Holdings Limited (ZHL), a Pan-African investment group, has made three new executive appointments as part of ongoing efforts to reenergize the group’s brands.

The new appointments are effective July 1, 2024.

“These strategic appointments are part of our ongoing efforts to reenergize the Group’s brands and align with our commitment to drive innovation, enhance customer experience,

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Econet insurance units benefits from growth in mobile money customers

Staff Writer

Econet Wireless Zimbabwe says synergies between its digital insurance platforms and mobile money ecosystem continue to drive increased adoption and cross-selling opportunities.

The group’s insurance business falls under the Financial Technology (Fintech) segment anchored by the mobile money business.

The segment in the quarter to May 31, 2024 delivered a strong performance driven primarily

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CABS celebrates 75 year milestone

Staff Writer

CABS tonight celebrated 75 years of existence in Zimbabwe where it has displayed unwavering commitments to the country, economy and communities.It is a story of resilience.

“As we look to the future, we are ready to redefine the boundaries of what’s possible in the financial services industry guided by our co-values, focus on delivering exceptional customer experience and

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Ipec approves Mimosa pension fund pre-2009 pension compensation scheme

Staff Writer

HARARE: The Insurance and Pensions Commission (IPEC) has approved Mimosa Pension Fund’s pre-2009 compensation scheme after it complied with all the requirements of Statutory Instrument 162 of 2023 (pre-2009 pension compensation regulations).

In a statement, Ipec said the approval paves the way for the fund to commence the compensation exercise.

“Once a compensation scheme is approved,

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Champions Insurance unveils a micro-insurance product

Staff Writer

HARARE: Champion Insurance has launched a micro-insurance product called “Bata Chamu,” a WhatsApp chatbot platform that enables users to interact seamlessly with its intelligent virtual assistants, providing instant access to affordable and tailor-made solutions.

Through the platform, Champion Insurance’s prospective and existing clients will be able to buy vehicle insurance

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ZB Financial Holdings insurance units profitable in 2023

Staff Writer

ZB Financial Holdings (ZBHF) says insurance service result for the year to December 31, 2023 fell by 486 percent from a deficit of $26,127 billion in 2022 to a deficit of $153,235 billion in 2023.

This was largely as a result of an increase of 327 percent in insurance service expenses to $377,642 billion from $88,407 billion in 2022.

The group in its financials said its insurance units

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Insurance industry should prioritise discussion on building climate resilience

Staff Writer

Climate change has become the greatest threat to humankind and sustainability; hence, significant efforts and priorities should be made in the discussion of the insurance industry to play a pivotal role in building climate resilience.

Albert Nduna, the Insurance and Pensions Commission (IPEC) Board chairperson speaking at the ZEP-RE (PTA Reinsurance Company)’s 33rd Annual General

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